How It Works & Important Info
VERY IMPORTANT: Before you place your order, please review the order deadlines and delivery day schedule. Also, please note the contents of our boxes change every week. Please refer to the date at the top of the boxes and check the deadline to make sure that you are ordering what you want and when you want it. If you've any questions, don't hesitate to call us on 01 460 0467 (Dublin) or 091 793 768 (Galway & Nationwide). Thank you!
The Box Scheme... explained
We have been delivering organic vegetables to customer’s homes for twelve years. We have 100’s of customers that order each week via our online shop or receive a regular order via our box scheme.
What is a box scheme?
Quite simply a box scheme is a weekly delivery of organic fruit veg and other produce direct to your door. The emphasis is on local and organic. It is a new way of looking at your approach to eating. If you sign up for a regular delivery then you know the produce is going to arrive and it forces you to use it. The off shoot of this is better food, healthier eating and generally less waste.
View this weeks boxes here.
Is it good value for money?
Yes. We deliver to your door, saving you time and petrol. The produce is fresh and full of goodness. As above it forces you to plan so you have less waste and most importantly it keeps you out of the shops for longer and therefore reduces impulse buys.
What if I am not in?
If you are not in it’s not a problem. Just let us know where we can leave the box, many customers get us to drop their deliveries, in porches, sheds, or some other safe sheltered place. If you are in an apartment complex customers currently give us keys to the main door and we leave it outside their apartment door.
Can I have the box delivered to work?
Yes no problem, as long as your company is ok with this. Some customers leave the boot of their car open and we leave the delivery in there. Beware that this isn’t a great option during the summer months (if we get a summer!).
We currently deliver to Dublin, parts of Wicklow, Galway City and County, Limerick City, Gort and Ennis, see our delivery map here.
How do I pay?
If you opt to have a regular weekly delivery we will take card details from you when you sign up. Then after your delivery has been made we will debit the card with the amount due.
I'm a box scheme customer, what if I want to have a break for a week or two?
If you are going on holidays or simply want to pause the deliveries for a couple of weeks, just let us know and we will put your order on hold. Contact us here. NOTE: You need to contact us before the order deadline (review the deadlines here)- otherwise you may be charged for your delivery that week if it's too late to cancel it.
I'm a box scheme customer, how can I cancel my delivery going forward?
No problem, just drop us an e-mail or a phone call. We will debit any remaining balance from your card and that’s it. NOTE: You need to contact us before the order deadline (review the deadlines here)- otherwise you may be charged for your delivery that week if it's too late to cancel it.
I'm a box scheme customer, can I have a delivery every second week?
Again it is totally up to you, once a week or every 2 weeks, even every 3 weeks if you prefer, it is completely flexible. If you are going on holidays or simply want to pause the deliveries for a couple of weeks, just let us know and we will put your order on hold.
Is there any obligation do I have to sign up for a fixed period of time?
We are not like the mobile phone companies! There is no obligation order one box or 100 it is up to you.
What about all the packaging?
The whole idea is to keep packaging to a minimum. The boxes we use are manufactured in the UK from recycled cardboard. We use paper bags for tomatoes and mushrooms. Unfortunately there is no way around using plastic for salad and lettuce. We ask that you leave out the box for collection the following week, these are expensive boxes and we need to get them back.
How do we know the produce is organic?
We are certified by Ireland’s biggest certifying agency IOFGA we get inspected twice a year. Aside from that, when I started the company I started it because I believed in a sustainable chemical free way of producing food.
For more information on our farm please click here.
What are the benefits of using our service?
- Better for you, chemical free fresh food.
- Free weekly recipes and nutritional advice.
- Less waste, helps you eat healthier and plan your meals better.
- The best available farm grown, and local produce where possible.
- Absolutely no nasty chemicals on your food.
- Local jobs.
- Better for the local environment, our farm has natural habitats and the bees aren’t affected by chemicals.
- Better for the global environment, less inputs and reduced food miles, where possible.
Finally…and guarantees….
We love what we do. We respect the earth that gives us the produce, we work with nature and not against it. We run our business in an as environmentally and ethically sustainable manner as we can. We also guarantee our produce and service. If you are unhappy with anything you receive just let us know we will replace it, refund you for it or send you an apology bag the next week to make up for it.
